Privacy policy

Introduction

This Privacy Policy describes how Tailormade (“we,” “our,” or “us”) collects, uses, discloses, and protects personal information obtained from users (“you” or “your”) of our website and services.

By accessing or using our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

Information We Collect

We may collect and process the following categories of personal data:

Personal Identification Information
Including, but not limited to:

Full name
Contact number
Email address
Billing and shipping address

Transactional Information

Details of products purchased
Order history
Payment confirmation details (processed via secure third-party payment providers; we do not store full payment card details)

Technical Information

Internet Protocol (IP) address
Browser type and version
Device identifiers
Website interaction data and analytics

Lawful Basis for Processing

We process your personal data on the following legal bases:

Performance of a contract (order processing and fulfillment)
Compliance with legal obligations
Legitimate business interests (service improvement, fraud prevention)
Your consent (for marketing communications, where applicable)

Use of Personal Information

Your personal data may be used for the following purposes:

To process, manage, and deliver orders
To communicate with you regarding transactions or inquiries
To provide customer service and after-sales support
To improve our products, services, and user experience
To send promotional communications, subject to your consent

Disclosure of Information

We do not sell, trade, or otherwise transfer your personal data to third parties for marketing purposes.

We may disclose your information to:

Payment processing providers
Logistics and delivery partners
IT and service providers supporting our operations
Regulatory or legal authorities where required by law

All third parties are contractually obligated to maintain the confidentiality and security of your data.

Data Security

We implement appropriate technical and organizational measures to safeguard personal data against unauthorized access, loss, misuse, or alteration.

Notwithstanding the above, no electronic transmission or storage system can be guaranteed to be completely secure.

Data Retention

Personal data will be retained only for as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal and regulatory obligations
Resolve disputes and enforce agreements
8. Your Rights

Subject to applicable laws, you have the right to:

Request access to your personal data
Request rectification of inaccurate or incomplete data
Request erasure of your personal data
Object to or restrict certain processing activities
Withdraw consent for marketing communications at any time

Requests may be submitted using the contact details below.

Cookies and Tracking Technologies

Our website may utilize cookies and similar technologies to enhance functionality, analyze usage patterns, and improve user experience.

You may modify your browser settings to decline cookies; however, this may affect certain functionalities of the website.

Third-Party Websites

Our website may contain links to external websites. Tailormade is not responsible for the privacy practices or content of such third-party sites.

Amendments to This Policy

We reserve the right to amend this Privacy Policy at our sole discretion. Any changes will be effective immediately upon publication on our website.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Qatar.

Contact Information

For any questions, requests, or concerns regarding this Privacy Policy, please contact:

Tailormade
Email: tm@growiseqatar.com