Refund policy
We want you to be completely satisfied with your purchase. If for any reason you are not, please review our policy below:
Returns & Exchanges (Within 14 Days):
Items may be returned or exchanged within 14 days from the date of purchase, provided they are unused, undamaged, unwashed, and in their original condition. All original packaging, accessories, plastic and paper tags, certificates (if applicable), and the original invoice must be included.
Refund Process:
Approved returns will be refunded via the original payment method. Please allow 7–14 business days for the refund to be processed, depending on your bank’s procedures.
Non-Returnable Items:
Customized or discounted items are not eligible for return or exchange unless they have a verified manufacturing defect.
Liability Disclaimer:
We are not responsible for damages caused by misuse or failure to follow product care or usage instructions.
Right to Refuse:
We reserve the right to decline any return or exchange request that does not meet the above conditions.
If you have any questions or need assistance, please feel free to contact our customer service team.